A bad-capacitor story ends happily
I worked as a design engineer for an optical-telecom company that had deployed 1000 pieces of equipment worldwide. Having so many modules in the field means a trickle of returns, and it was my job to investigate the failures. One investigation taught me a wonderful lesson.
I received a module whose source of failure was easily identifiable: a charred tantalum capacitor. It failed short, making the whole multithousand-dollar module nonoperational. This surface-mount capacitor—with a 7343 footprint and 20V rating—was sitting on a 12V-dc plane. This failure rate of one capacitor in about 10,000 pieces in this time span was well below the statistical prediction. I took a picture of the fallen capacitor and considered the case closed.
In a few weeks, a customer returned a similar module with a charred and shorted capacitor in the same location. Even including this case, the failure rate was still below statistical prediction. I knew there were five more identical capacitors on the board, sitting in parallel on the same 12V-dc plane. In addition to the module's failure rate, I now had a one-in-six chance with the capacitors. So, I took another picture. I wrote a report to calm upper management, but I had a feeling that I'd better study reliability calculation in general and reliability for tantalum capacitors in particular, and the faster, the better.
